Rachel is COO at Shoosmiths and sits on the firm’s Board. She is responsible for leading the firm's operational excellence agenda. With extensive law firm experience including holding COO positions at national, European, and international firms, her collaborative approach and dynamic leadership style have supported firms successfully achieve strategic growth, development, and integration at the highest levels.

With a reputation for developing high-performance functions, she has worked collaboratively to delivered significant operational change, embed dynamic systems and technologies, advanced people and talent offerings as well as structuring teams across multiple jurisdictions to support the business achieve its strategic goals.