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Welcome from the Chair
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keynote: Threats, fear and success: what the data tells us
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Chair: Ann Macleod, Global Client Listening Manager, Allen & Overy
Speaker: Harry Pfeffer, International Sales Manager, Lexis Nexis
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Influencing – Building consensus, generating engagement and driving change
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Chair: David Byrne, CMO,
Mourant Ozannes
Speaker: Ben Kent, Managing Director, Meridian West
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Managing innovation in the face of disruption
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Chair: Stephen Blundell, Managing Director, Redstone Consultants
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Content marketing in the age of disruption
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Chair: Adam C. Severson, Chief Marketing & BD Officer, Baker, Donelson, Bearman, Caldwell & Berkowitz, PC
Speaker: Andy Wishart, Global Head – Contract Express, Thomson Reuters
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Technology solutions – Leveraging technology to add value to the client experience
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Chair: Rachel Hussey, Partner and Head of BD, Arthur Cox
Speaker: Dominic Carman, Legal Researcher and Author, Enable
Speaker: Matthew Fuller, Director of BD & Marketing, White & Case
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Pitching and panel selection– Inspiring and building client relationships
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Speaker: Jaap Bosman, Strategy Consultant and Author, Death of a Law Firm
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Clients and their law firms: a relationship redefined
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