Paul Tilling has more than 30 years of experience supporting leading law firms across the UK and Europe. He holds an LLB (Hons) and has worked with the General Counsel of a major international news group, served as a partner in an alternative legal services provider, and led strategic alliances at LexisNexis Enterprise Solutions. A qualified business analyst and strategic alliances professional, Paul also holds an MSc focused on motivation and Balanced Scorecards for law firms. A frequent international speaker, he specialises in CRM adoption and business development effectiveness, helping firms maximise CRM value and achieve stronger sustainable commercial outcomes.