Ben started his career as a corporate lawyer at Freshfields. He set up Meridian West in 2001. Meridian helps firms with their innovation and client strategies. Ben’s clients include the Financial Times, BDO, PwC, KPMG, Grant Thornton, Coutts & Co., GVA, Sackers, Kemp Little, Bond Dickinson, Allen & Overy, DLA Piper and Addleshaw Goddard.
Ben has published widely and presented seminars on various aspects of the client-centric firm; most recently articles on commerciality, client feedback, trends in the legal sector, account management and innovation. Ben is contributing author of “Professional Services Marketing Handbook – How to Build Relationships, Grow Your Firm and Become a Client Champion”. His new book is “Professional Services Leadership Handbook: How to Lead a Professional Services Firm in a New Age of Competitive Disruption”